OUR PROMISE

We will listen, ask questions to understand, guide and advise you
with transparency and make YOU the priority.

We want you to feel that “we’ll fit right in” with your team.

Our Agency Promise

We partner with Marketing, PR, Healthcare and HR Agencies in St. Louis and around the nation to help them grow their business by providing quality translation services to their end clients.

GO TO AGENCY SERVICES

Health Outcomes

We are actively involved in improving outcomes for patients through Healthcare Translation Services, Plain Language and Health Literacy Writing and training healthcare professionals on the importance of cultural competency.

GO TO OUR HEALTHCARE PAGE

WHAT WE DO

> Language Services Technology Industries

Language Services

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Translation

Ask us about any language. Our translation processes are ISO 9001-2008 certified.

Contact us to Get a Quote

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Interpreting

We offer both in-person interpretation and over-the-phone interpretation services in both legal and healthcare settings.

Contact us to Schedule an interpreter

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Health Literacy Division

English rewriting into 6th and 4th reading levels for limited literacy readers, Health Literacy Awareness Workshops as well as focus group testing.

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Typesetting / Graphic Design

Professional multilingual typesetting, including Asian, Arabic or RTL languages for those files that are in design formats.

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App Translation

Working on an app that needs to be translated? Let us help you and your IT staff go through the steps to get apps localized.

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Audio/Video

Need a video subtitled? Looking for voice-over talent? We take care of everything from translation to final production.

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Website Localization

We work directly with your web based files, your Content Management System or your WordPress site.

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Linguistic Screening

Our proprietary linguistic screening process ensures that you can bring your product names and taglines in English out to other international markets with confidence.

Melissa and the LSI team are stellar and their management skills are impeccable. Communication with Melissa is easy and she and her staff are responsive to the needs of a very complicated program being run by one of my firm’s biggest clients. We appreciate all of their hard work and their endless passion and can-do attitude! Client service is definitely LSI’s strong suit and the quality of their work exemplifies that. Thanks for all you’ve done! Ashley

Director, FleishmanHillard, a Global PR Firm

Language Services > Technology Industries

Technology

Industry Technology

Technology used in our industry that benefits you.

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Why Technology Matters

What does technology mean in our industry and how can you take advantage of technology that we employ in our every day work? Read about what you need to know on how translation content should be managed.

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Machine Translation Services

Machine Translation or Automated Translation can be a great tool to get high volume content translation. Find out if Machine Translation is right for you and what you should consider.

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Translation Memory

Translation Memory allows you to store your translations and English content in a database and create an asset for your organization. Let us manage those assets for you and save you costs, time and ensure consistency.

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Translation Management Portal

Our Translation Management portal allows customers to submit projects, get information about status and also give client reviewers access to documents with the benefit of maintaining version control.

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Terminology Management

Terminology is an important part of your brand. Terminology is also personal; it is part of the overall corporate identity. Find out how terminology management can work for you and not dilute your brand.

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Content Management

When using a Content Management System, let us help you evaluate whether you can make use of translation management technology to get content automatically routed for translation.

Digital Expertise

You create Digital Content for your Client. Now they want it in another language. Here's what you can expect when you Translate and Localize Digital.

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Online Surveys

Expect technical recommendations on efficiencies to be gained

The majority of the survey platforms on the market offer you an internal option which enables you to be able to type the translation directly into the platform….which is great if your translators are in-house and their tools work in the platform.

OR you can eliminate cut and paste on your end – as well as additional costs and time.

We look at 3 online survey platforms and show you how…

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Font Resolution

Expect well researched expertise to solve your font display and sharing issues

You may want to use some of the new free web fonts when choosing to localize your site and need a recommendation on a font to use. Find out why free web fonts may not always be the best option…

You are now working in InDesign CC and need to share your fonts for typesetting of your assets and not sure if you can. Look to the Font’s Eula!

You may not even be aware that your translated website is displaying characters incorrectly. Fonts may advertise as supporting certain languages…until someone figures out that 1 or 2 characters are corrupted.

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WordPress CMS

Expect the right technology to make the job easier on you

Organizations seeking a WordPress Translation Solution now can directly connect with Language Solutions for professional translation services.

WPML is a downloadable plugin for WordPress that manages not only the translation workflow, but also can be configured to manage the translated languages displayed on your website.
Maybe you don’t want the technology though and you want a workaround….we adapt.

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Digital Banner Ads

Expect in-depth knowledge on different file formats and how to work with them in translation

Translating and localizing digital banners in dynamic HTML 5 combines various capabilities such as multilingual typesetting, CSS coding, XML processing, validation and browser testing.

Case study presented on Digital banner ad localization…

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Digital Health Apps

Expect experience in moving the patient to better health outcomes

You built it and need a partner that understands what is at stake and can help you deliver full functionality in another language.

Helping IT develop Digital Health Apps…

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Online Portals

Expect certified localization project management that has the expertise to set up a project for translations from a client portal

Out of context. Single strings in a file. May contain variable text. Need to decipher what exactly is to be translated.

How do we manage this?

… Enhancing the customer experience

Language Services Technology > Industries

Industries

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Healthcare

Managed care and patient communications, pharmaceutical brochures, Medicaid/Medicare communications, medical devices and more. We specialize in Health Literacy in English and healthcare translations in other languages for this field.

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Legal

Legal translations require specialized translations with a strong background in the subject matter, as well as legal terminology. We provide support for discovery work and highly specialized work, such as treaties.

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HR / Finance

Expertise in HR with employee internal/external communications, crisis communications, employee benefit communications and financial.

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Engineering / Industrial

We rely on our core competency to select linguistic teams that have the right background for the industry and subject matter.

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Marketing

We specialize both in the US and Canadian markets, with clients in various industries and disciplines, such as retail (direct mail, e-commerce), print advertisement, etc,

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Agriculture / Technical

We have experience in both Agriculture (Marketing and Technical documentation) as well as Animal Science (Technical Documentation).

We love bringing LSI’s services to our clients, because it fits perfectly with the strategic, high-value approach they expect from Buck, and no global communication process is complete without addressing the critical issue of localization. LSI takes the foreign language content created for a short-term communication project and turns it into a long-term asset through the use of client-specific glossaries and Translation Memory. Creating value is what keeps our clients connected to us in the long term, they haven’t just spent money on a one-off communication campaign, they have now created a permanent asset for their organization. George

Global Communications Executive, Buck Consultants

HOW TO SUCCEED

Localization Maturity

Localization Maturity is about matching your organization’s expectations on global communication outcomes with the right people, processes and technologies. As organizations grow and their localization (translation) needs grow, that organization will have to move through stages of maturity. Our Global Communication Maturity Model™ 2.0 shows an enhanced view of the stages through which organizations will progress when implementing a global communications strategy. Each stage represents a point in time when an organization faces unique challenges that must be met and built upon in order to move forward on their global business path.

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Click on the Maturity Model image to enlarge. Then, scroll down for our Online Assessment to place your organization and get Actionable Information, learn about our Quality Process or the Tools to help you Succeed.

Global Communication Maturity Model for Localization Maturity

How do you get started?

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1. Evaluate Current State

Click on our model above for a full overview and then place your organization on the Maturation Model. We find that most of our clients can place themselves very easily by looking at the descriptions of each stage. You can also answer 5 questions in our online assessment below and we will estimate where you are on the map. This assessment will also highlight your risks at that particular stage and outline concrete ways that we can help you.

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2. Measure

For most common process issues, we already have meaningful metrics that we can use to evaluate progress. Together with the overall business objectives, we can begin to measure progress on process improvement and initiatives that can help you reach better cost efficiency and move you up the maturity model.

TAKE OUR ASSESSMENT

OUR QUALITY PROCESS

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3. Balanced Scorecard Tracking

Great partnerships are based on outcomes. We find the most effective collaborations should revolve around a common set of goals, objectives and preferred outcomes that we should expect from both parties. That is why we follow the Balanced Scorecard approach to define our relationship and to track progress.

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4. Control

Continuous process improvement is an important part of this cycle. But it is important to work on SMART goals that are definite in time and can be controlled. Once progress has been made, it is important to control and document the process before moving forward. We can help to define the process that has resulted from the process improvement initiative and deploy this effectively to control the process.

TOOLS FOR YOUR SUCCESS

CONTACT US

Too many companies focus on the lagging measures such as profit, ROI, etc. When you determine the lagging measures, there is nothing you can do about them. Common sense would tell us we need to go back and examine our historical markers as to how we got there… LSI dedicated an enormous amount of time with a passion toward the education of organizations on this path and the data behind it all is astounding… G. Tucker

Associate State Director, University of Missouri Extension

CERTIFICATIONS

Language Solutions became HIPAA Compliant in September of 2013. Each employee is trained on our policies and is certified as HIPAA compliant.

Our WBEN certification provides organizations with a supplier diversity program credit for every dollar spent with Language Solutions.

The only St. Louis based Translation Services Firm to have such stringent standards.

Certified as a Female Business Enterprise (FBE) under the Business Enterprise Program (BEP) of Illinois.

ADVOCATING GLOBAL

Localization Maturity

Questioning the Role of Translation

This blog is a first attempt to dig into the greater question: what’s the Role of Translation? The Translation Industry is a rather obscure service industry that has gained a lot of attention in the media due to technological innovation and sometimes also through...

What Happens after a Translation Quote loss?

Every business deals with proposals that end up in a loss and with us, that proposal may be a translation quote. A loss that happens is an opportunity for us to learn about how we do business. An important first step of any quoting process is trying to...

Translating Conditional Statements in Mail Merge Fields

Translating Conditional Statements in Word is a challenge because our industry does not seem to have quite figured out how to process these. Sometimes you have to resort to the old fashioned of working, realizing it will pay off in the long run.

Added Value with the Translation Preparation Process

The translation process can be negatively affected by a poorly formatted document. The translation workflow is often oversimplified by our own industry through the expectation that translation is a simple “word” business. However, when you look at the details of the translation workflow from start to end, there are a lot of process principles that are relevant to translation quality.

Healthcare Translations

Revised Common Rule (45 CFR 46) incorporates health literacy principles

On July 20, 2018, the Office for Human Research Protections (OHRP) made available guidance documents that relate to the three burden-reducing provisions in the revised Common Rule. Institutions may choose to implement these three provisions during the delay period for...

Responsible Medical Translations

Providing responsible medical translations at every step of the way during the healthcare journey is a major challenge for a health organization. In the Healthcare industry, many foreign language speaking patients go through a fragmented system of...

English to Vietnamese Healthcare Translations

When we are requested to do translations of English to Vietnamese Healthcare Translations, we have to be mindful of generational differences in the language. According to the Census Bureau, the Vietnamese language in the United States is the fifth most spoken language...

Translation for narration

Now is the season for Open Enrollment at many companies and presentations are being given on employee benefits and the audio recording of those presentations requires translation for narration. In our specialization of healthcare translations, our clients come to us...

Corporate Communications

Five Reasons for Video Translation Services with a Translation Firm

There is a lot of competition around Video Translation Services. Here are five reasons why it is your best interest to invest in video subtitling or audio translations using a professional translation firm:

Reinvesting in HR Translations

Human Resources Translations is one of the main verticals that we have served for over 15 years. During that time we have seen dramatic economic changes and that affected how HR Benefit Consultants and their clients invest in HR Translations.

HR Benefit Translations into Spanish for Puerto Rico

HR Benefit Translations for US corporations often require Spanish translations for their Speaking employees. However, if you need materials created for Puerto Rico employees you should consider ensuring that the materials are relevant to the laws in that country and translated in Spanish for Puerto Rico.

Translating Conditional Statements in Mail Merge Fields

Translating Conditional Statements in Word is a challenge because our industry does not seem to have quite figured out how to process these. Sometimes you have to resort to the old fashioned of working, realizing it will pay off in the long run.

Global Branding

5 Tips for Bilingual Layout

Creating a bilingual design should never be the sole responsibility of your Language Service Provider. Creating a bilingual layout requires making a lot of design decisions that need to be worked through in the creative process. Here are 5 tips.

Foreign Language Video Translation

What do you do when you get a few hours of foreign language footage that you need to cut into a few minute video, and your editor does not speak the language? We periodically get this request from agencies asking for video translation and it’s never an easy sell. This post suggests a more strategic approach to ensure that your budget meets both need and ROI.

Font License Issues with Multilingual Typesetting

Use of Fonts in Multilingual Typesetting has never been a big problem before. But as design firms are burdened to upkeep their font license policies and the growing influence of cloud based services has increased the pressure on vendors to get their own fonts to be able to work with their client’s designs. This is a cost to the industry that somehow needs to be recouped. What would be some other ideas that could help deal with font license issues?

Our Translator Community

Whenever we are asked about who is doing our translations, the common expectation is that either we do the work "in-house" or we just "send it out" to "a translator." However, the translator community, at least within Language Solutions, mainly consists of a regular...

GET IN TOUCH

Language Solutions Inc.
230 S. Bemiston Ave., Suite 610
St. Louis, MO 63105

toll-free: 866.231.3461

local: 314.725.3711

info@langsolinc.com