Our Client Mentorship Philosophy
We have a Client Mentor Philosophy when working side-by-side with our clients; guiding and empowering them to take an active role in their globalization and localization initiatives. This assistance and the tools for our clients are offered for their success as their translation needs and management of those needs grow.
This is referred to as “Localization Maturity” in our industry. Every business goes through a maturation process so the concept of maturity is not new to organizations. In addition, there are also various maturity models that exist from which the “localization maturity” model draws from. However, what we found lacking in our industry was a balanced scorecard of key objectives, metrics, action plans and SWOT analysis for organizations to follow to move through the different levels of maturation with less pain. We did the research and design of this in 2009 and have been offering it since then.
Bring our presentation to your next meeting to start a discussion with your group. It’s time for YOU to lead with a framework that is all prepared for you…
Go through the presentation below to understand the risks at each stage of maturation. It is also important to acknowledge perceptions that we each have when dealing with translations and global communications in an organization. Most importantly, we outline how we can help you and the possibilities of success you can achieve…even if you are a mature organization.
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Tools for your Success
We understand that most organizations do not have the time and internal resources to focus on process management and improvement on their own when working with translated communications.
Our presentation below goes through each stage of our Global Communications Maturity Model and describes the perceptions, growth stages, risk factors and how we can help you. The Maturity Model shows an enhanced view of the stages through which organizations will progress when implementing a multilingual communications strategy. Each stage represents a point in time when an organization faces unique challenges that must be met and built upon in order to move forward on their global business path.