314-725-3711 | Since 1998
Translating Conditional Statements in Mail Merge Fields

Translating Conditional Statements in Mail Merge Fields

Sometimes we come across a translation project that requires a different approach than usual and Translating Conditional Statements is one of those projects and this is where certified Localization Project Management is essential. Like the one we had recently...
There Ain’t No Such Thing As Free Translation

There Ain’t No Such Thing As Free Translation

For years, technology has made our industry worry about the impact of automated Free Translation services. But how free are free translations really and where are we to gain from free translations? If the idea is that nothing comes for free, then where are the hidden...
Sign Language vs. Foreign Language Interpreting

Sign Language vs. Foreign Language Interpreting

Sign language interpreting and Foreign language interpreting are two distinct professions with the same goal of mediating communication between two or more parties with different languages. Both deal with language; one spoken and one signed. Both contrive importance...
Setting up a Multilingual Call Center

Setting up a Multilingual Call Center

Developing your own Multilingual Call Center may not be feasible for many small to medium sized business. Here are some considerations when using Phone Interpreting Services for multilingual call center support: First of all, there is the investment question. When the...
Francization and the challenge of Customer Support

Francization and the challenge of Customer Support

One challenge US-based companies deal with when setting up shop in Canada, and Québec particularly, is providing customer support in French. We often see that operations starting in Québec are not ready to provide fully bilingual support services. Instead, they rely...
Consolidation of corporate communications

Consolidation of corporate communications

An organization recently came to us with a request for more information on our services and they were very up front about their needs and their pain points for consolidation of corporate communications. They are a global organization with many different locations and...