Sometimes we come across a translation project that requires a different approach than usual and Translating Conditional Statements is one of those projects and this is where certified Localization Project Management is essential. Like the one we had recently...
In our work with healthcare translations and health literacy communications in English, we consume a lot of research on what moves the patient to better outcomes and how we can build trust and respect for patients to improve healthcare. A recent Robert Wood Johnson...
How well are we doing with cultural competence in healthcare communications? Increasingly, more diverse health populations complicates healthcare marketing and education efforts. We look at programs like open enrollment, pharmacy benefit communications, disease state...
The teach back method is used in many different types of scenarios when working one on one with patients but we are going to look at using the teach back method for patient advocacy on the phone. Your organization may have customer service representatives or clinical...
Preparing for the 2018 Open Enrollment season? Even though summer season is just about to begin, many Plan Managers and Human Resource Benefit consultants are probably already thinking about preparing their business case for senior leadership on reasons why to...
Health Organizations receiving funding from the Department of Health and Human Services for Medicare or Medicaid services will need to comply with Section 1557 anti-discrimination law. Covered entities are encouraged to develop and implement a language access plan to...
