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On July 20, 2018, the Office for Human Research Protections (OHRP) made available guidance documents that relate to the three burden-reducing provisions in the revised Common Rule. Institutions may choose to implement these three provisions during the delay period for general compliance with the revised Common Rule (July 19, 2018 through January 20, 2019). The goal of these revisions is to reduce  administrative burden and to protect subjects in human trial research.

Revised Common RuleOne of the requirements when the new Common Rule goes into effect, January 21, 2019 is for a revised consent form. Among other requirements, there is to be a key information section that sums up the important elements within the consent form. These sections must adhere to health literacy principles so that the consent form is understandable and readable by the general population.

With our specialization in healthcare translation projects, we also incorporate our knowledge from our experience in Health Literacy and in Plain Language Writing.  One of the most important principles in Plain Language Writing is the opening section which tells readers how to use a book, how to navigate the document, and why this information is important for them as well as how to use the information.

INFORMED CONSENT AND THE REVISED COMMON RULE

For the Informed consent document in the revised Common Rule, this section needs to be written clearly so that the person understands the research and can decide whether or not to take part.  That is called Informed Consent.  To make that decisions, this section should contain the following:

  • The purpose of this research.
  • How this research differs from standard medical care.
  • The procedures and the drug(s)/device(s) involved in this research.
  • The risks.
  • If the possible benefit of taking part in this research is worth the risk.
  • The alternatives to taking part in this research.

PURPOSE OF THE RESEARCH AND THE REVISED COMMON RULE

The initial introduction of any document can be so very important.  The reader’s first perception on the task is influenced by the way that the topic is introduced and presented.  This may be a deciding factor in whether or not the reader will even pay attention…..so really put time into the introduction with that in mind!  The patient needs to understand the research and why it is being done.

To quickly engage the audience:
  • Give the most important information first
  • Tell them what actions to take
  • Explain it is important. The example to the left is the Intro to a book we wrote on Diabetes Management for a Managed Health care plan.  A warm welcome section at the beginning tells the reader “HOW” to use the book.  A limited literacy reader does not read from start to finish or cover to cover.  Good Health Literacy materials allow the reader to skim (subheads at the top of every page or section).

 

We were recently advising on content that was targeted to Hispanic employees of a company that had a health promotion program.  What can you do in the intro when targeting this population with this kind of program? Consider health literacy and the importance on your healthcare communications.

Hispanics are collectivists – health values, beliefs and practices of the individual are linked with those of the family and community.  The intended audience for health promotion efforts may need to be the family or community rather than solely the individual.  Care must also be taken to define family and community in ways that are in line with the culture of the recipient, one that is a culturally and linguistic approach that respects cultural values, beliefs and practices of the intended audience.

Consider emphasizing cultural diversity with the Hispanic population when conducting health assessments and promotion activities.  Subgroups of the Hispanic population such as Mexicans, Puerto Ricans, and Cubans differ in their lifestyles, health beliefs and health practices.  Don’t be tempted to make generalizations here.  Those beliefs, values and attitudes are very local in nature.

An example of doing so would be addressing the health disparities of the different groups. Health Literacy writing also incorporates educational models in the writing.  You could research those and that might help you to seek for further answers and incorporate them in your writing.  Two models to research would be “self efficacy” and “locus of control.”

We know that as a general rule with the Health Belief Model that people will respond best to messages on health promotion or prevention when they:

  1. Perceive that they are susceptible (at risk) and that the risk is serious.
  2. They will receive benefits from a change in their behavior – this is the motivation to change that behavior.
  3. The barriers (pain, cost, etc.) to changing their behaviors are not too great.  They can do it.  Show them they can do it and have small successes (education model of self efficacy).
So how do you build in those factors of self efficacy or self confidence?  In the writing, you need to emphasize that the task is doable.  Relate it to another similar type task that they already do. Find the similarity in the tasks.  Test the reader’s perception or experience and make sure they perceive that the task is doable.  Cite testimonials from others who have done it!
Another strategy to use would be to partition the task into smaller, easier to do subtasks.  This allows for small successes…..and it also helps with the perception that the task is doable!  See how that worked.
This all comes back to the Introduction.  Make the writing clear and quickly engage your target audience but know your target audience and use an approach that is tailored for them.
We write in Plain Language for English copy and provide health literacy research for our clients who have ethnic member populations so that they can localize their English content.  We provide healthcare translation services in multiple languages as well.  Give us a call if you want your healthcare communications to have positive outcomes.