314-725-3711 | Since 1998
Francization and the challenge of Customer Support

Francization and the challenge of Customer Support

One challenge US-based companies deal with when setting up shop in Canada, and Québec particularly, is providing customer support in French. We often see that operations starting in Québec are not ready to provide fully bilingual support services. Instead, they rely...
Translating in Word: Formatting a Bilingual Word Document

Translating in Word: Formatting a Bilingual Word Document

The situation is this: You have a document set up with styles, chapter numbers and a table of contents and you want to translate the document and present it in a side-by-side bilingual format. The best way to set up a bilingual Word document is to use a table. A two...
Translation Software Compatibility

Translation Software Compatibility

In the interest of selecting the most qualified translator, we sometimes work with preferred vendors who do not work in the same technology that we typically work with. In our translation workflow, we use SDL Studio as our preferred translation technology and this has...
Translating in Word: Creating a Table of Contents

Translating in Word: Creating a Table of Contents

It’s always a good practice in creating a Table of Contents (TOC) that you set it up correctly before translating a document that contains a lot of chapters,. Table of Contents that are manually created need to be manually updated in translation as well. This...
Should you use free web fonts for translated websites?

Should you use free web fonts for translated websites?

Should you go for trendy new free web fonts for translated websites (even though Times New Roman is experiencing a comeback on the web!) or should you go with tried and true when you are choosing a font? Yes, I know the art director in you wants to be consistent with...
Not just your regular translator for linguistic screening

Not just your regular translator for linguistic screening

The Linguistic screening process entails evaluation of a product name, company name or service name that will be in English yet used in another country.  We have 2 types of screening used in international market research: High level gut check that is a Pass or Fail...